Operations Manager ad interim

Responsibilities:

• You take the lead in external stakeholder management and act as the primary point of contact for the client. You maintain an ongoing dialogue to optimize collaboration.
• You bear operational responsibility for planning, results, and service delivery, ensuring they align with agreed KPIs.
• You oversee high-level planning, efficiency, and production while ensuring precise financial monitoring (P&L responsibility). Additionally, you conduct ad hoc analyses to enhance operational efficiency.
• You maintain an overview of the financial status of your teams and report this to the client.
• You serve as an escalation point and coordinate the follow-up of action points across various projects.
• You monitor capacity needs within the projects and proactively anticipate future requirements.

Who are you?

• You have strong strategic and analytical skills and can structure and efficiently monitor projects.
• Accessibility and reliability define you, allowing you to quickly build trust with both clients and internal teams.
• You have over 10 years of experience in people management within a technical environment.
• You possess excellent people and coaching skills and actively contribute to the development and well-being of your team.
• You have experience with P&L management, price negotiations, reporting, and financial analyses.
• You are fluent in French (native or excellent second language) and have a good command of English or Dutch.

Practical Information:

• Duration: This interim assignment will last until a permanent hire is made, with an expected duration of 4 to 6 months.
• Start: As soon as possible.
• Location: Near Charleroi.

Interested?